Privacy Policy

Introduction
At Taranaki Refrigeration, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information in compliance with the New Zealand Privacy Act 2020.

1. Collection of Information
We collect personal information in order to provide our services and improve your experience on our website. This may include, but is not limited to:

  • Name
  • Contact details (email, phone, address)
  • Business or company information
  • Any other information you provide us during the course of our services.

We collect this information when you:

  • Contact us via our website, email, or phone
  • Subscribe to our newsletter or request information
  • Use our services or request a quote.

2. Use of Information
We use the information we collect for purposes including:

  • Providing our refrigeration products and services
  • Responding to inquiries or service requests
  • Improving our website and customer service
  • Sending marketing communications (if you have opted in).

We will not use your personal information for any other purpose without your consent unless required by law.

3. Disclosure of Information
We may share your personal information with third parties in the following circumstances:

  • To service providers and contractors who assist in delivering our services
  • To comply with legal obligations, such as court orders or requests from government agencies.

We do not sell or rent your personal information to third parties.

4. Security of Information
We take all reasonable steps to protect your personal information from loss, misuse, unauthorized access, or disclosure. Our website uses SSL encryption to secure data transmitted online.

5. Access and Correction
You have the right to request access to the personal information we hold about you. If any information is incorrect, you may request a correction by contacting us at [insert contact details].

6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience and analyze website traffic. You can choose to accept or decline cookies via your browser settings. However, declining cookies may impact your ability to use some features of our website.

7. Changes to This Policy
We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review the policy periodically.

8. Contact Us
If you have any questions or concerns regarding this privacy policy or how we handle your personal information, please contact us at:

Taranaki Refrigeration
Phone: 0800 SO COOL (762665)
Email: taranakirefrigeration@xtra.co.nz
Address: 136 Gill Street, New Plymouth 4312